‘A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing miscommunication and failure to comply with industry regulations.’ (Wikipedia)
English
- Standard Operating Procedure (SOP)
Dutch
- Standaard Operationele Procedure
- Standaard Werkprocedure
- Standard Operating Procedure
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