DAP

Note: This seems to be a Dutch thing (in the context of SLAs), and no one seems to agree on how it is written, in either Dutch or English.

Dutch

• Dossier, Afspraken en Procedures
• Dossier Afspraken en Procedures
• Dossier van Afspraken en Procedures

English

• Document Agreements and Procedures
• Document arrangements & procedures
• Document of agreement and procedures
• Agreements and procedures file
• Dossier of agreements and procedures
• Daily Agreed Procedures
• Procedures & Arrangements File
• etc.

External links

• https://nl.wikipedia.org/wiki/Dossier_Afspraken_en_Procedures
• https://www.managementsite.nl/tql/strategie-bestuur/outsourcing/wat-is-een-dap
• https://en.itpedia.nl/2017/05/05/service-level-management-de-dap/
• https://mbovoorzieningen.nl/wp-content/uploads/2021/06/Coop-voorz-DAP-2.0-.pdf
• https://www.acronymfinder.com/Dossier-Afspraken-en-Procedures-(Dutch%3A-Dossier-Agreements-and-Procedures%3B-Netherlands)-(DAP).html